Questions,answered.

Access to a standard power point and a water tap within about 20 metres of the car, plus enough room to open the doors all the way. We bring all the gear, products and hoses.

We're based in Craigieburn and cover everywhere within 50 km at no extra cost. That includes Melbourne's north, west and inner suburbs. If you're further out, call or text and we'll let you know.

Not the whole time. We just need access to the car, water and power. Many customers leave us the keys and carry on with their day.

Often, yes. We need power, water access and building permission. Tell us in the booking notes and we'll confirm before the day.

A ceramic coating is a hard, glass-like layer that bonds to your paint. It gives deep gloss, makes water bead and roll off, helps protect against UV, bird droppings and bugs, and makes washing much easier. Wax lasts weeks; a coating lasts years.

Every car's paint is different. You book at the from price, then we inspect the paint on the day and confirm the exact price before any work starts. No surprise charges, and if you don't accept the confirmed price, your deposit is refunded in full.

No. It helps resist light wash marks and makes cleaning easier, but it won't stop stone chips or deep scratches. Paint protection film (PPF) is the product for that.

Avoid washing for 7 days, then use a pH-neutral shampoo with the two-bucket method and avoid automatic brush car washes. Our aftercare guide covers everything.

Machine polishing that levels the clear coat to remove swirls, haze and light scratches, so the paint reflects light cleanly again.

No. Deep scratches that catch a fingernail may need touch-up or respray. We'll tell you what's realistic before we start.

One-Step removes most light swirls and haze with a single polish. Two-Step adds a heavy cut stage for deeper swirls, holograms and light scratches, then refines for maximum clarity.

Starting prices are set by car size, exterior only: One-Step from $499 and Two-Step from $899. You can book online at the from price, and we confirm your exact price when we inspect the paint, before any work begins.

Online, in about two minutes. Pick your service and car size, choose a day and a start time that suits, and send the request. We confirm your booking by text or email, usually within a few hours.

For detailing, you pay once the job is done, by card, tap, Apple Pay or Google Pay, bank transfer or cash. Ceramic coating and paint correction take a $200 deposit when you book, which comes off the final bill.

Detailing: free with at least 24 hours' notice. Under 24 hours, or a no-show (no access, water or power when we arrive), there's a $50 late-cancellation fee. Ceramic and correction: free with at least 48 hours' notice and the deposit is refunded or moved; under 48 hours the deposit is kept, and we can move it to a new date once. Full details are in our booking terms.

Weather is always a free reschedule. Detailing and coating need dry conditions, so if the forecast turns we contact you and move you to the next free day at no cost.

Yes. Fortnightly or monthly maintenance plans save 15% on every repeat visit, with no lock-in contract.